Purchased an MTB ebike with Bafang components after the company touted Bafang products on their website. Nothing could be further from the truth. Bafang makes horrible products that Bikesdirect was very eager to sell to unknowing buyers.Soon after purchasing, the electronic display failed completely. BD sent me to a private party in California to get the part replaced. No warranty. Then the battery failed. BD does NOT make repairs and did not know any shop in my major city that works on ebikes. Bafang USA DOES NOT SERVICE OR SELL TO END USERS. Don't even bother with Bafang. It took months to find a company that services ebike batteries. Bafang batteries are sealed and had to be pried/broken apart to evaluate.They found multiple problems including failed connectors and BMS errors with imbalanced cells. $450 to make repairs Less than 100 miles of battery usage.BD asked if I want to buy a new Bafang for $599.00. SAVE your money, avoid mail order and buy a name brand high quality entrusted bicycle from a trusted seller.You'll be very very glad you did.
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