billabong.com

1.4
1.4 Based on 41 reviews

Billabong International Limited is a surf company, primarily a clothing retailer that also produces accessories, like watches and backpacks and skateboard and snowboard products under other brand-names....

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GR37
Incredibly disappointed

Incredibly disappointed. Having owned many Billabong bikinis, seeing a Billabong store on Koh Samui, I instantly bought a new bikini. Gutted the bikini top didn’t fit. Went back into the store 2 days later to return the item and they refused. They gave me every excuse possible. And when I questioned their return policy they again came up with many excuses as to why they couldn’t issue me a full refund within 2 days of purchasing a full priced item. The staff need to be trained to learn their own returns policy! And I still have no refund.

1
Date of experience: Jun 16, 2025

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Business Details

  • Billabong International Limited is a surf company, primarily a clothing retailer that also produces accessories, like watches and backpacks and skateboard and snowboard products under other brand-names.

  • language https://billabong.com

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