billabong.com

1.4
1.4 Based on 41 reviews

Billabong International Limited is a surf company, primarily a clothing retailer that also produces accessories, like watches and backpacks and skateboard and snowboard products under other brand-names....

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Long shipment-wrong product-no assistance

Long shipment - wrong order - 0 customer service - very badWorst e-commerce experience from years, after bought two items from official site, shipment arrived from france or belgium in 2 weeks, the slowest shipment service from europe I found untill now.Once the packet arrived, order was not correct and I received just one of the two items ordered.Wrote to the customer service 5 days ago I still not received an answer or support.Billabong make good product but have to work on its shop online, or remove this service if is not able to handle.I don't think I will buy anymore on official billabong site and probably I will think two times to buy a billabong product in future (sorry for that)

1
Date of experience: Aug 31, 2021

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Business Details

  • Billabong International Limited is a surf company, primarily a clothing retailer that also produces accessories, like watches and backpacks and skateboard and snowboard products under other brand-names.

  • language https://billabong.com

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