billabook.com

2.3
2.3 Based on 61 reviews

...

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RR29
⚠️ Steer Clear at All Costs

⚠️ Steer clear at all costs – No reservation, no support, no refund. I booked a hotel through this service and received a confirmation. Upon arrival, I was shocked to learn there was NO reservation under my name, and the hotel had no affiliation with them. I reached out multiple times via email and received NO response. There's no phone support or accountability. I was left without accommodation and had to find an alternative myself. This is a total failure to provide the service I paid for. The lack of communication and responsibility is unacceptable. I'm now forced to dispute the charge with my bank. Extremely stressful experience. I strongly recommend avoiding this service.

1
Date of experience: Jan 16, 2026

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