I had a reservation for three at this location today, and the experience was disappointing from start to finish. Despite booking ahead, my table was downgraded due to a cancellation. From the moment I arrived, I was reminded of a 1.5-hour time limit before even ordering a drink. I was initially seated upstairs, but the noise level was high and unsuitable for accessibility needs. When I requested to move to a different table, the staff seemed annoyed. Even while waiting for my guests, I was reminded of our time limit, adding unnecessary pressure. Once seated downstairs, the situation didn't improve. I was interrupted before finishing my starter to be informed about the main course arriving. The entire meal felt rushed and chaotic, with no staff intervention to address a baby crying at the next table. When dessert was mentioned, I was told another group was coming, further emphasizing our limited time. Ultimately, we declined dessert and left feeling unwelcome. When I tried to provide feedback, the staff member was defensive rather than receptive. There was no apology or acknowledgment of the poor service. Having enjoyed a great experience at another location, this visit was particularly disappointing. The service was hurried and lacked basic courtesy. The only positive was the drink, which, unfortunately, couldn't redeem the experience. I do not recommend this location!
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