I've encountered poor service before, but this situation compelled me to share my frustration. After receiving a shed in March, a significant piece of the back wall was missing, leaving a noticeable gap. I had to pay someone £250 for assembly, and the only resolution offered was to pick up the old shed and deliver a new one, without addressing the missing part or providing a new shed with the necessary piece included. I've exchanged around 20 emails seeking a solution, but to no avail. Additionally, the shed itself is of very low quality, with dents all over and it leaks more than expected. Update: To obtain the missing part, the only solution presented was to dismantle the shed, return it, and reassemble a new one, which would cost me another £250! Why should I bear that expense when the error lies with the service? I've been given the runaround far too often. I either want a significant refund or the missing part delivered.
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