billyoh.com

2.5
2.5 Based on 1.2K reviews

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Henry Kelly
Disappointing Experience with the Shed

As a caretaker at a primary school, I was advised not to file a complaint due to the school's affiliation. However, I feel compelled to share the issues I faced with our shed. The delivery time kept extending, and when I raised concerns, I was told to read the fine print. Eventually, I received a last-minute call that the driver was nearby, which was frustrating since I was promised advance notice. Upon unpacking the shed, it was soaked, and there was a significant size difference between the floor panels. The sides were warped, with some wood appearing rough and moldy, suggesting it had been made long before. The roof trusses were flimsy, and I had to replace them with sturdier materials. The roof assembly was problematic, with many joints failing due to poor packaging. Additionally, the roofing felt was damaged, causing further issues during installation. The door was oversized, requiring adjustments, and the window glass did not fit properly. Overall, this was not a proper kit but rather a collection of poorly made parts. Had I known, I would have sourced materials locally and built it myself. I strongly advise against making the same choice I did.

1
Date of experience: Dec 11, 2025

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