I have been waiting for over 9 weeks with minimal communication from the support team. When I inquired about the delivery timeline, the response was simply, 'you just have to wait. You are a priority… it will be worth it, and please stop emailing.' This feels like a joke! I regret placing the order and wish I had read the reviews first. I now have a base that was completed 6 weeks ago, and the builders have moved on to another project, leaving my items covered with a tarp. Why can't they check their planning schedule and provide customer service with at least a rough estimate? If I'm a priority, I can only imagine how others are being treated.
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