I'm gutted I had to give these fraudsters 1* order number #BS432607, when I was looking for a log cabin i was looking for a 8x4m cabin and a 4x3m workshop to do my experiments in.
The Lead time was 2-4 weeks or 4-8 weeks for pressure treated so I expected delivery early December at the latest, I got an email from them on the 29th of November your she'd is almost ready. I had a builder lined up to erect it, that id paid a 50% retainer, as by then I'd seen tbe awful 1* reviews popping up everywhere, I'd never went looking for them as I'd seen the 5* ratings on their feedback.
So I'm patiently waiting delivery as December I'm informed by a hospital that a consultant orthopaedic surgeon had butcherd me after an accident, so a lot going on, letting this company know i was having problems and I needed dates seems to have alerted them to the fact I had personal problems.
Second of January i contacted them again to be told it was still in production, I told them it was about to lose my builder, they said it was on schedule, I said how's that when I purchased it it was advertised as 2-4 weeks, and 4-8 weeks pressure treated, as i wanted this to last out my life, i went for the pressure treated model.
I left it until week 18 I then cancelled, just to be informed it would be finished the week commencing 2nd February and they would pressure treat it, then dry it out and organise a delivery date, and because I'd read so many reviews of people cancelling, then a random pile of wood getting dropped off, then weeks turing to months passing to get them to take it back and then weeks turning to months to get the refund.
Just to avoid that I took a screenshot of the cancellation. And I opened a dispute with PayPal.
I then got an email that a refund had been issued to my original Payment method. I then replied that I'd bought one off Dunster house and they can deliver 2 days after cleard Payment. I told them if they have refunded me amd I get no more hassle I wouldn't make a review.
Big mistake Kybotech, you tried to con me, the first thing i did when they said they had refunded my money was to contact PayPal to find no such refund was made.
Big mistake Kybotech as I screenshot everything, so i have tbe order screenshot, with the 4-8 week deliver date. I regularly checked billyoh.com to check deliver dates, and the longest was black Friday it was then advised as 4-9 weeks delivery for a pressure treated 8x4 max fraya with double glazing and uprated floor.
So this order was fraudulently taken by Kybotech, to deliberately give a false delivery date is fraud by misrepresentation a serious criminal offence Mr Charles Edward Walton, the fraud act 2006.
The Fraud Act 2006 governs this offence, which requires the prosecution to prove that the defendant acted dishonestly and with the intent to make a gain or cause a loss. Well he made a profit holding my £5,542 for 20 weeks and counting.
I've reported him to the police crime number RF26020097479c so if anyone wants to join in quote that number to Action fraud.
Kybotech are now getting investigated by PayPal again for fraud by false representation, the thing is paypal.com has screenshots of the website delivery dates. And paypal get the delivery date on all orders. Hopefully paypal suspendes them from their platform.
Next I have made a complaint to the insolvency service CC-2026-146605 if you want to join the complaint through the CMA website.
Trading Standards complaint number CCA-5554987.
It's fraud by false representation to take an order giving delivery details they know they can't meet. Any production delays is their problem not the customers.
The police asked if i will go to court to give evidence, sure will, and i have everything screenshot and printed out. As I began to read the bad reviews with the fraudsters shady and illegal practices i recorded everything, especially Emily Jane on Facebook who gives all the people to report them too. Good stories customer complaints, garden buildings direct / billyoh / kybotech customer complaints and stories Facebook group. The warning came very early when I couldn't open their emails. And just for anyone who doesn't understand the distance selling regulations, you can cancel the order up to 14 days after the last parts delivered, without giving a reason, by law they have 14 days to issue the refund, they seem to think uk consumer law's are recommendations they are not they are called consumer law's for a reason. And I ran a business, it taks seconds to issue a refund, not 14 days they are just trying to hold on to the money for ad long as possible. Their business model is built of fraudulently getting peoples money and holding onto it getting interest, not just the products they actually sell.
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