I despise Biman Bangladesh Airlines with a passion! I love Bangladesh but I hate Biman Bangladesh Airlines. However, if you want a direct flight to and from Sylhet to the UK, there is no other choice. Biman is the only DIRECT flight to Sylhet. I dread the journey each time.Imagine my surprise when on Nov 10 2021 ZYL-LHR trip was one of the best trips ever!I was returning with my elderly mother and was apprehensive from the start as I feared she would be inconvenienced and I would be accosted from every angle by the bandits at Sylhet Osmani Airport because I had a vulnerable passenger with me.Instead I was welcomed with a wheelchair for my mother at the main gates and a young lad who pushed her all the way to the aircraft. We were put into a 'priority' lane for baggage check in and taken to the upstairs lounge where we had tea and food.The Biman crew members were polite and efficient on this flight and the seats were reasonably comfortable. On this flight, there were no drunk passengers or other troublesome East Londoni / 'innit brah' crowds and was in all aspects an enjoyable flight.I look back on this flight with fondness and am grateful at how smooth and well it went all the way form the gates at Sylhet Osmani to LHR. I can only hope that future flights are as good.On this occasion, thank you to the Biman crew of BG201 - ZYL/LHR - 10/11/2021 and Biman Bangladesh Airlines.
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