Review Time
Business class experience was disappointing. No priority boarding or disembarking; it felt chaotic. Families with young children were seated right behind business class, resulting in loud noise throughout the flight. The food was subpar, resembling budget airline meals. I was offered only rice and fruit instead of the main courses listed. The staff were unfriendly, and the boarding process was a nightmare, with latecomers allowed to board just before departure. The lounge in the city is not worth the walk for the limited offerings. This experience made other airlines look much better in comparison.
The business class experience fell short with no priority boarding or disembarking. Families with young children created a noisy environment. The food was below expectations, and the staff were unwelcoming. The boarding process was chaotic, and the business lounge offerings were lacking. Overall, this experience made other airlines appear far superior.
I had a terrible experience traveling with my family. The service was shockingly poor for the price we paid. The food was inedible, and the staff showed no concern for passengers. I expected basic courtesy, but we were left very disappointed.
I faced a flight cancellation that was poorly managed. The alternative flight was offered over 24 hours later, which was unworkable. I had to arrange my own travel. Despite numerous follow-ups, the airline has not addressed compensation or provided adequate support. This lack of communication is disappointing.
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