biman-airlines.com

2
2 Based on 41 reviews

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Average Rating

2

/
5

41 Reviews

5 Star
20%
4 Star
2%
3 Star
5%
2 Star
2%
1 Star
71%

All Reviews

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Review Time

Eddie Sanders
Avoid this airline at all costs

Business class experience was disappointing. No priority boarding or disembarking; it felt chaotic. Families with young children were seated right behind business class, resulting in loud noise throughout the flight. The food was subpar, resembling budget airline meals. I was offered only rice and fruit instead of the main courses listed. The staff were unfriendly, and the boarding process was a nightmare, with latecomers allowed to board just before departure. The lounge in the city is not worth the walk for the limited offerings. This experience made other airlines look much better in comparison.

1
Date of experience: Jan 14, 2026
Business class experience disappoints

The business class experience fell short with no priority boarding or disembarking. Families with young children created a noisy environment. The food was below expectations, and the staff were unwelcoming. The boarding process was chaotic, and the business lounge offerings were lacking. Overall, this experience made other airlines appear far superior.

1
Date of experience: Jan 14, 2026
The worst airline imaginable

This airline is the worst one can find. The services are terrible, and flights are never on time. It's not worth your time.

1
Date of experience: Dec 24, 2025
Riley Taylor
Subpar airline experience

This airline is third-rate. They charge exorbitantly for carrying a laptop bag but only target specific passengers. The legroom is inadequate, and the service is unacceptable. Overall, it was a nightmare.

1
Date of experience: Dec 20, 2025
Excellent service overall

The service provided was very good.

5
Date of experience: Dec 11, 2025
HF36
Extremely disappointing travel experience

I had a terrible experience traveling with my family. The service was shockingly poor for the price we paid. The food was inedible, and the staff showed no concern for passengers. I expected basic courtesy, but we were left very disappointed.

1
Date of experience: Nov 09, 2025
Phineas Butler
Terrible airline experience

Traveling with this airline was a nightmare. The seats were dirty, and the staff were rude. Food was thrown at us without explanation. This airline seriously needs to improve its services.

1
Date of experience: Nov 04, 2025
Diane Taylor
Unacceptable cancellation handling

I faced a flight cancellation that was poorly managed. The alternative flight was offered over 24 hours later, which was unworkable. I had to arrange my own travel. Despite numerous follow-ups, the airline has not addressed compensation or provided adequate support. This lack of communication is disappointing.

1
Date of experience: Nov 02, 2025
Alisha P.
Unprofessional staff at the desk

The handling of luggage at the security checkpoint was unprofessional. The extra charge for luggage was exorbitant. The overall treatment was disrespectful. It's disappointing to see the country suffer due to such service.

1
Date of experience: Oct 30, 2025
Josiah Wright
One of the better airlines

This airline has been my choice since 1998, and I have no plans to switch. While prices are higher, the service justifies it. Many negative reviews come from those who feel entitled. If you don't appreciate the service, seek alternatives.

5
Date of experience: Sep 17, 2025

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