Steer clear of direct purchases from this company! My experience was dreadful. They promoted a Black Friday deal that I took advantage of, but only part of my order arrived. When I asked about the remainder, they claimed the offer didn’t apply, despite my having a screenshot to prove otherwise. Their customer service responds only once a day, leading to weeks of delays in resolving issues. When I called, they assured me they would investigate but failed to follow up. Ultimately, I had to recover my funds through my bank. I will never use this company again.
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