Received a call to confirm delivery but only part of the delivery arrived when it was supposed to. Couldn’t get an answer when rang so messaged on social media to chase up where the missing items were, no response even though they read my messages. Shocking customer service and not great first impression as first time customer
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Our innovative premium fireplaces do not require a flue, gas, electricity, ventilation or chimney. They use bioethanol fuel alcohol to create a real flame, they are completely safe and can be used virtually anywhere. Although mainly selling online - we do have a shop in Central London Kensington, where you can view all the range of biofuel bioethanol Fireplaces, grates, baskets and Stoves.
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