biogena.com

2.1
2.1 Based on 26 reviews

At BIOGENA, quality, science, and transparency come first – made in Austria. Our micronutrient supplements are developed together with medical experts and manufactured in Salzburg, Austria. We are committed to premium ingredients, evidence-based formulati...

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Ernest Morgan
No response from customer service - Parcel not delivered

On 4th of January I placed an order with Biogena ( order Id B2500430693). The parcel was not delivered until now. I contacted customer service on 9th of January, but no response until now.Meanwhile I spoke with Fedex and they confirmed that the parcel is lost and will not be delivered. Contacted again Biogena, but no response until now. In the past placed several order and they always respond to customer queries.On 21st of Jan customers service contacted me and they resend the goods ordered. Today I received the goods. Thank you Jasmin!

4
Date of experience: Jan 04, 2025

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Business Details

  • At BIOGENA, quality, science, and transparency come first – made in Austria.
    Our micronutrient supplements are developed together with medical experts and manufactured in Salzburg, Austria. We are committed to premium ingredients, evidence-based formulations, and fair, responsible production. Every product is designed to support your health with the highest level of care and reliability.See more

  • email ecommerce@biogena.com
  • call +4366488641329
  • language https://www.biogena.com

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