biona.co.uk

2.5
2.5 Based on 33 reviews

Built on an unwavering commitment to 100% organic, ethically and sustainably sourced food, Biona began life around a kitchen table in London over 30 years ago. Noel and Donata started experimenting with simple home-made granola, which they packed and sold...

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All bottles smashed on delivery

I ordered a six pack of lemon juice from the Amazon website. As a result of awful packaging the bottles arrived smashed, the carton was soaked and as I opened the packaging I suffered a small cut. On looking at the reviews on Amazon, this has happened to several other customers and their photos looked identical to mine. When I tried to submit a similar review, mine was rejected by Amazon who said that reviews of packaging are not product reviews. In my opinion, the packaging is part of the product. Biona need to learn from other drinks companies how to package for transport. Their error was wrapping all six bottles in bubble wrap instead of wrapping each bottle individually. This caused the bottles to smash together in transit. I hope they improve.

1
Date of experience: Dec 09, 2022

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Business Details

  • Built on an unwavering commitment to 100% organic, ethically and sustainably sourced food, Biona began life around a kitchen table in London over 30 years ago. Noel and Donata started experimenting with simple home-made granola, which they packed and sold in their pioneering organic food shop, Windmill Wholefoods. It was so popular, they quickly outgrew their kitchen table and Biona was born.See more

  • language https://biona.co.uk

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