I have filed a fraud complaint regarding this company with Medicare. My doctor prescribed injections and this service was supposed to supply them for home use. I have solid insurance coverage, but they incompetently refused to bill the secondary insurance correctly, leading to a claim denial. I've spent over 8 hours on calls trying to resolve this, including several three-way conversations that made it clear they miscoded the claim. This issue was supposedly escalated multiple times with no resolution, just demands for payment. After nearly 4 months, I still don't have my medication. I even had a frustrating call with a supervisor who was dismissive and didn't address the problem. I canceled my order and requested a refund. Deal with this service at your own risk.
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BioPlus Specialty Pharmacy is a leading provider of specialty medications and services for patients with chronic conditions for more than 30 years. We offer medication management, financial assistance programs, and expertise in ensuring patients receive the right treatment and support. Ranked among the best online pharmacies by both Forbes and Money magazines, BioPlus and its dedicated staff of pharmacists and nurses simplify the complexities of managing chronic illnesses with patient counseling, education, and unwavering support. Additionally, we extend a helping hand though financial assistance programs, thereby lessening the burden of co-pays, deductibles, and other out-of-pocket expenses for many patients. BioPlus has been a trusted partner for patients and healthcare providers alike. Dozens of video testimonials are available on our website. We are committed to providing high-quality care and quick service at an affordable price for anyone with chronic conditions.See more
