I have a free account on Birdeye.com, it was all good until they started to mix up my account with someone else's account. Do not know how that happened. Contacted them but no answer. Had other issues with them in the past where they aggregate reviews from a suspended Google my business account, which was much appreciated, but they messed it up, when I contacted them about the reviews, they immediately deleted them without warning and no answer. They received a low star review, soon after they contacted me promising to rectify their error in exchange to delete the unwanted low star review. They never honored their promise. Horrible company to do business with. ''Hi @Birdeye Free Profiles please disregard this request and do NOT remove the profile or any reviews on the profile.''
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Birdeye is the #1 AI platform for Hyperlocal Marketing®, purpose-built for multi-location brands. Over 150,000 businesses rely on Birdeye’s intelligent AI agents to run marketing and drive business outcomes. Birdeye helps multi-location brands enhance online reputation, engage customers across social, search, and web, and gain real-time insights into consumers and competitors — all to boost leads & increase foot traffic, reduce costs, and grow revenue.
Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at https://birdeye.com/aboutus/.See more
