We bought our birdhouse about 15 months ago. At the time, and one of the major selling points for us, was the advertised "night vision" camera inside the birdhouse. Well...it wasn't night vision; it was a white light that I wouldn't want to turn on after dark for fear of repelling the birds, so that was disappointing. Since then, Birdfy has corrected their marketing and are now calling it a "white light." However, they are now selling our model birdhouse with an advertised true "infrared night vision" camera.
I contacted 24/7 chat to see if I could purchase the upgraded camera separately and was told I could not--I would have to purchase a new birdhouse at full price! Seriously!? Birdfy's incorrect marketing baited us into buying, but rather than return it, we kept it because we immediately had birds interested in nesting. Now, I need to buy a whole new house just to get a simple camera package to upgrade my existing house. Secondarily, the paint on this existing house started to peel after just a few short months of owning it, even though I sealed it per the instructions.
Neat birdhouse, but not worth the price I paid for peeling paint, initial false advertising, and a refusal to support their existing customers.
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