If I could rate this lower, I would. After spending a significant amount on products from the company, I received two polos as a gift, but they were a size too small. The company refused to exchange them for a larger size and essentially told us we were out of luck. The shirts remain in their original packaging with tags, but that didn't seem to matter to the automated support system. There's no option to speak with a real person, and no phone support available. Their products are overpriced, and due to their poor customer service, they have lost a customer. I wasn’t looking for a refund, just an exchange, which would have cost them nothing. I even offered to cover shipping. There are better options in the golf apparel market—steer clear of this company. The golf apparel industry is growing and competitive, and they risk falling behind with this level of service. Caution to potential buyers.
Claim your business profile now and gain access to all features and respond to customer reviews.
