Went into Duffield, the usual one we use and spend a small fortune in. Heather behind the counter was very rude to me for no reason, basically telling me to shut up. I will not be using Birds again. The other ladies looked embarrassed by her behaviour. Training in customer service or the sack needed.
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We are a family bakery located in the heart of the East Midlands. We have been powering our communities with cream cakes and sausage cobs since 1919. Everything we make, we make from scratch. And many of our recipes have remained unchanged for generations. We take as much pride in our work as we ever did. Our family goes far beyond the Birds. It's all about people that have mixed our dough, topped our tarts or bagged up our buns. Everyone's got a story about Birds, from lifetime employees and lemon tart devotees to our loyal suppliers and local charities.See more
