Went into Birds in Southwell this morning. Asked for one product, handed over my cash & was told quite rudely they don't accept Scottish notes. They are legal tender in England & whilst shops can choose if they accept or not there is definitely a better & more polite way to tell a customer. Unfortunately it is same lady who has served me on several occasions (usually pay with card) & she is rude, abrupt, impolite & doesn't even crack a smile. I am disgusted at her treatment of a customer or maybe she thought I was just a visitor & she prefers locals (which we are having moved to the village). ***Update - I emailed birds bakery direct about this issue & 2 weeks have now passed without a reply. Obviously don't care about their customers at all***
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We are a family bakery located in the heart of the East Midlands. We have been powering our communities with cream cakes and sausage cobs since 1919. Everything we make, we make from scratch. And many of our recipes have remained unchanged for generations. We take as much pride in our work as we ever did. Our family goes far beyond the Birds. It's all about people that have mixed our dough, topped our tarts or bagged up our buns. Everyone's got a story about Birds, from lifetime employees and lemon tart devotees to our loyal suppliers and local charities.See more
