Product ordered and delivery paid for As per invoice this was dispatched via Evri on a signature deliveryAs usual Evri didn’t bother to wait to see if anyone was in and left a very expensive item on the door step in full view of passers by, luckily we were in a retrieved the itemI contacted Birkenstock to be told that as they had delivered to the address , that they would not refund the delivery chargeI quoted the Evri signature service process which was to deliver with an open front door , or strangely enough to deliver to a safe place , none of which Evri did, still will not refund the carriage charge I don’t know which is worse , Evri’s service or Birkenstocks arrogance in not accepting any responsibility and admitting that the delivery was not as acceptable and not what i paid for Totally shocking from a big brandIf you are ordering online please beware as this may happen to you and they do not care at all
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