I made an application in Dec 2022 for a discretionary housing benefit payment. In Feb 2023 I was awarded a small amount of assistance. The payment was never sent to my landlord, this is 5 months later and after contacting them many times, I was notified that they had made an error and that the payment will be sent after the end of June. I have been given other dates previously and the dates pass and the payments are never sent. I suspect some sort of fraud is occurring internally at Birmingham city council that needs to be investigated. If payments are being issued to people and never sent followed by excuse after excuse something is very wrong!
Claim your business profile now and gain access to all features and respond to customer reviews.
Birmingham City Council is the local government body responsible for the governance of the City of Birmingham in England, which has been a metropolitan district since 1974.