The wheelchair assistant left me without handing over my bag, leading to major issues. On December 26 at around 8 PM, he stated his time was up and couldn't wait for my car, which was 11 minutes away. I accepted this, but then had to manage my bags alone. I pushed my mother's wheelchair to the parking area and forgot the bag under it. When I returned the next morning, I found no one willing to help me locate it. Staff members, including the manager and customer service, were unhelpful. They mentioned security footage could show activity around the time my bag went missing, but it was disappointing that no one took responsibility. I later learned a suspicious individual had taken my bag at 9:21 PM. I realized it was missing upon reaching my destination, where it contained my mother’s clothes and Christmas gifts. It's unfortunate that the airport didn't act promptly, and every department I approached just redirected me without providing real assistance. The lack of accountability from the staff was truly frustrating.
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