birminghamairport.co.uk

1.3
1.3 Based on 21 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Imelda Cooper
Extremely rude staff

After taking a photo of the security area to show my partner how empty it was before Christmas, a staff member approached me and demanded I delete it. I complied immediately and explained my unawareness of the photography rule. Despite this, she continued to insist I delete the image, raising her voice and interrupting me. This interaction was handled in a rude and unprofessional manner in front of other passengers. She even instructed me to delete the image from my recycling bin, and when I struggled to do so, she sighed loudly and rolled her eyes. When I asked for her name, she initially refused, eventually stating it was Tracey. I want to clarify that I am not disputing the rule; my complaint is solely about the manner in which I was treated, which was abrupt and unnecessary.

1
Date of experience: Dec 23, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More