I am, all things considered, relatively new to jewelry as an interest. I never particularly gravitated towards much outside of a few sentimental pieces - but having coming across Bisoulovely's work for the first time this summer, I was really struck by the delicate and fun designs, and gave them a try. Since then, I have made several purchases from their site, and have had nothing but great experiences, and loved everything I've received.Everything has arrived safely, with tracked shipping and in excellent condition - well-packaged, and sometimes even in pretty wrapping or with extra special presentation as a nice surprise. The designs themselves are fantastic, and everything looks even more beautiful in person. The quality is very high - and while I am a careful wearer, especially with plated pieces (remove for handwashing, chores, etc), I have had no problems on any pieces with fairly regular wear.I also want to take a moment to shout out their customer service - not only have they been super responsive to issues flagged, at one point I was even contacted directly by a support person who took the initiative to touch base with me about something they thought they might be able to help with - nothing but positive interactions with their staff. Also, as a fan of healthy labour practices, I really respect that they're open and vocal about their team's work hours and limits; if I'm going to shop somewhere, I'm happy to shop with a small business, and one that understands the value of work/life balance. I'll continue to shop with Bisoulovely for as long as they're doing their thing - they do it extremely well.
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