bitbankaustralia.com.au

1.5
1.5 Based on 21 reviews

...

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Bad experience

I ordered a bit online on 12/11/25 and on 20/11/25 I sent an email asking whether it had been shipped as I believed it to be in stock. I received a reply saying it would be a 6 week wait as it wasn't in stock and I could request a refund or find an alternative. I requested a refund which eventually came through on Paypal after about a week. A couple of days later (8/12/25) the refund was cancelled so I still do not have my refund. Words escape me - I don't know how a business like this can continue to trade. I wish I had read the reviews prior to ordering. Misleading and dishonest. Now I have to fight for a refund.

1
Date of experience: Dec 08, 2025

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