I have contacted Bit Bank numerous times (emails, phone calls, facebook) w/o any appropriate response from them. It's regarding a faulty Bomber bit. I have provided photos, video + the invoice - still no reply. Bomber bits have life time guarantee. The faulty bit is not a reflection on Bit Bank however the Non Response is! Australian Consumer Law it is but where is their customer service? - I just want the issue resolved, PLEASE. Update 2/10/25 - Grateful the matter is resolved thx. A friend bought from MyBreeches (UK) 2wks delivery $30 less incl. shipping. Dixon Smith Equest. certain Myler bit $60 less, 4days delivery & helpful friendly staff :)
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