bitdefender.com

3.6
3.6 Based on 21 reviews

...

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Kim Lewis
Still figuring things out with the service

At this moment, I find it hard to provide a proper rating as I'm new to this service after experiencing issues with my bank account. It seems I can't email the support team to ask questions, and the app on my phone indicates that the service is draining my battery, although it claims on the website that it won't affect my device. I’m curious if the security scans can detect other devices connected to my phone or Wi-Fi modem, as I've encountered issues in the past. Currently, I only have my mobile phone while the bank sorts out the situation. I usually do my research before purchasing, so I need clarity on a few points. It appears that my internet connection has been restored after changing my password, but I've had multiple security issues, including compromised bank cards. I don't have a computer anymore after a hacking incident, and my previous provider and bank have been unhelpful. Right now, I'm just looking for reliable antivirus software that can provide information about other devices. I wish I could communicate with the support team via email, as it would be much easier than the virtual options. I hope to receive the answers I need so that I can leave a more positive review later.

3
Date of experience: Jan 21, 2026

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