I accidentally transferred money to the incorrect chain wallet (eth-bsc). When I contacted customer support, they informed me that it would take 2 to 3 months and incur a 10% fee. They assured me it would then be credited to my balance. Four months have passed, and I continue to receive the same response - that the technical team is handling the issue. For four months, I've seen no change. Last month, I sought help here, but the management appears indifferent to the genuine needs of users, even while apparently hiring individuals to post fake positive reviews. userid @CopticJanus. Perhaps try to get some friends to share this on social media!
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