biz.yelp.de

2
2 Based on 12 reviews

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I don't think this company cares about…

I don't think this company cares about its reviews that much. They call a business, and throw a bunch of lies about how a business doesn't pay until such and such happens. Then even if a potential customer does click on an ad a request a quote, they send that quote request to the competitors of that business, charge them for it, and the business has no control over communication with that "potential customer" How do I know this, I clicked on my ad and requested a quote. I got responses from my competitors! So even if my competitor's ad is not being shown on my page, any quote sent to my business is also given to my competitors. How do we know which message is legit? How many of my messages get sent to other companies, and how many of them do I pay for? How many messages do I pay for that were not intended for me? I said I wanted to generate more phone calls, yet the call to action button I have set up does not generate phone calls for my business. They say it's to protect the privacy of the company and customer. U hello, I am a business. The last thing I need is to hide my number for privacy issues. And last time I checked, my customer wasn't too concerned either. That's how doing business works. Have you ever called a company that answered, "How'd you get this number?" Or called a customer to confirm an appointment and got the response, "How'd you get this number?" Yelp is a rip-off and all the stories about extorting money are true. So true. Not one thing I wanted, and just a bunch of bells and whistles I specifically said I didn't want. I said I wanted smooth easy and all I wanted was more phone calls. I was assured I could "test drive" the service with a $300 ads budget. Only a small portion of that budget was used toward my bill. not only that, I was charged twice for the same month. Once on July 27th and again they tried to charge my card on Aug 1st. One for almost 300 and the other for 84. They lied and manipulated me and didn't do the thing I asked for. This is very anti competitive. while they give my prospective clients to the corporations, and throw me under the bus. Stay away fro this company!

1
Date of experience: Aug 02, 2024

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