Here is a strong but still professional negative review in English:
My experience with Bizay has been extremely disappointing.
Customer support is practically non-existent. No one responds to messages, and the only replies come from an automated AI system that does not actually resolve the issue. It is very frustrating when you need real assistance and cannot reach a human representative.
Additionally, a refund was refused even though the order was still at the design stage. This feels unfair and goes against basic consumer expectations, as no production had started yet.
Overall, the service lacks proper communication, transparency, and customer care. Unfortunately, I cannot recommend this company based on my experience.
Claim your business profile now and gain access to all features and respond to customer reviews.