I've been waiting two months for my order, and customer support is practically nonexistent. We placed our order on 30.10, and it arrived with issues. Contacting them has been nearly impossible—no phone numbers, no emails, nothing. Responses to complaints submitted through their website take days. Eventually, someone reached out to help, but then there was silence for almost two weeks. After sending multiple emails, they finally promised delivery by 15.12, but now it’s 24.12, and all we hear is that there are delays. We have no information about shipping or arrival times, and responses take forever. Absolutely terrible service.
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