The service needs to provide customers with a way to reach out for support when necessary. The automated assistant is not helpful. I ordered 100 4 x 6 flyers and 1000 5 x 8 flyers, but only received the 100 4 x 6 flyers, with the 1000 5 x 8 flyers missing. I tried to communicate with the assistant multiple times, but it just keeps asking me to fill out a form that is in an invalid format, making it impossible to complete. There’s no way to contact anyone directly. If I don’t get a response within 72 hours, I will have to reach out to my bank for reimbursement.
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