Further to the previous horrific review, The Legal Ombudsman has decided that Bromets Jackson Heath have, once again, failed to deliver a satisfactory service on the following points.
1. Failure to provide documentation to executors of the estate.
2. Failed to keep executors informed about the status of the estate, including accounts of estate property.
3. Making payments from the estate without authority to do so, or informing executors about such payments, whilst accounts have not been agreed and signed off.
4.Making payments to some beneficiaries whilst choosing not to make due payments to other beneficiaries.
The Legal Ombudsman's office have issued a fine to Bromets Jackson Heath and although they (Nick Grobler) agreed to pay the fine, they have neglected to do so on numerous occasions despite extensions being granted.
This means that they have accepted the decision of the Ombudsman but then ignored the penalty for their actions, effectively refusing to accept what the Ombudsman decided.
Keep very far away from these people. For multiple reasons.
Details of the previous Ombudsman's decision and penalty fine can be found on the Legal Ombudsman's website.
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A professional and friendly law firm with over 173 years of service, located in the lovely North Yorkshire town of Tadcaster. Services: Residential Conveyancing, Commercial Conveyancing, Wills & Probate, Personal Injury, Divorce
