bjs.com

2
2 Based on 101 reviews

BJ's Wholesale Club...

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Aurora Scott
new invasive rewards policy

new policy need drivers license to use rewards dollars, the club supposedly changed their policy on using rewards. I need my membership to make a purchase and now also need a drivers license to actually use rewards I earned. I have complained and nobody cares this is just another inconvenience put on the member, bad enough there is rarely any registers open except the self checkout. I get emails saying they escalated to higher management and weeks later no call e-mail or anything because management does not care

1
Date of experience: Jan 11, 2025

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