My order was shipped separately, and when the first package arrived, it was supposed to contain 2 shirts but only had 1. I contacted customer service, and the representative was on it. She confirmed the item was sold out, instantly refunded me, provided a 20% discount code, and free shipping on my next purchase to replace the shirt needed for a Christmas gift. The stock issue may have been an oversight, but I appreciate their commitment to making it right.
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