I honestly have had no problems with this brand. Even during August/September when they were experiencing the backlog issues. I still received my items in a timely manner. This is the second time I’ve had to do an exchange for different items and both times customer service was great. This second time I wasn’t able to select the same item so when I reached out to customer service, they updated the order for me. Right now this is my son’s favorite brand and it does look great on him. Just waiting for the brand to send him a deal lol.
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