Ordered some items from the holiday collection for my boys. The package arrived quickly, but unfortunately none of the items I received were my order, seems as though shipping labels were swapped. The holiday collection sold out very quickly once it dropped so I knew it was a long shot that I would receive the items I ordered. I called them around 9am and they let me know that they were escalating the matter and someone would be in touch with me. I received a phone call short after and they told me they would be working to get the issue sorted out. By 12pm I received another call and was told that they were able to get my items and they were shipping them out to me right away. I have already received a tracking number and except my order in just a few days. I was very very pleased with their customer service!
Claim your business profile now and gain access to all features and respond to customer reviews.
