We had the Lisbon-Madrid bus trip scheduled for 11:30 pm. At 00:45, after 1:15h without any information on where the bus was, we received an email informing us that our trip had been cancelled, without any explanation and without any type of alternative. We had to book another trip, just for the following morning (with another company). I've been trying to request a refund for a few days without any success. Avoid this company at all costs, I do not recommend it
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