Don’t expect any help from the BlaBlaCar helpdesk/service. I suddenly stopped receiving emails from them when people booked rides with me. When I asked why, they changed my login email without asking me or being asked to. To date they still haven’t explained why the emails stopped. When asked why they changed my email, they claimed that I had changed it. Each time I emailed, they ignored the previous conversation, it’s as if they couldn’t see what I had emailed before or what they had replied. It was a huge waste of time and I still don’t know why the emails stopped coming through. Don’t contact them, you’re better off leaving the platform.
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BlaBlaCar is the world's leading long distance carpooling service, connecting drivers with empty seats to people travelling the same way