I accepted over €150 in vouchers. But on their website, and app, is not available even one option for vouchers. They just ask for payment AGAIN!! How am I going to pay if they have €150 already for services I haven't even used?! They keep me sending indtructions but it is getting nowhere. I'm just walking in circles: there aren't any options to use our vouchers and the company demands payment again if we want to use their services. Beyond disappointed. Time is passing and they don't do anything to help besides repeating themselves with procedures they are well aware don't work AT ALL. AWFUL experience. I'd be surprised if they understand our/mine situations and take EFFICIENT actions to solve these problems they are responsável for. "You can use your vouchers until last week of December". Yeah, but U DON'T LET US
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BlaBlaCar is the world's leading long distance carpooling service, connecting drivers with empty seats to people travelling the same way