The worst of the worst customer service i have ever experienced.Booked a ride before i would catch a flight, before taking off i informed the driver we were 1h delayed, when we landed, i saw the driver hadn’t waited and canceled the ride.I contacted customer service and all they said is that i didn’t reply to the driver in 3 days!! 3 days hadn’t even passed! I replied the same day, just after landing (2h flight) Then they said they would refund me €6 out lf the €12 i paid, but i actually paid £18!! Which is €20!!! They totally ignored my question about where that money went, and i will receive a £4 refund after the £15 i paid… (€20)So avoid this company and take an uber
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BlaBlaCar is the world's leading long distance carpooling service, connecting drivers with empty seats to people travelling the same way