On February 13 I was sure to miss my connection in Lyon, towards Montpelllier, I had already cancelled the connection.
When we arrived, the coach was still there AND the driver, only speaking Spanish, was flexible enough to let me get on the bus - oh what a relief after 13hrs of travelling and still having 4hrs more to go - and client service in the Netherlands were very friendly and flexible to sort out the financial / administrative side of the cancelled ticket I travelled with.
This company is about people and service, a long way from distant airline hostesses that so often propose preprepared lines about what is not possible ......
Thank you Blablapeople!
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BlaBlaCar is the world's leading long distance carpooling service, connecting drivers with empty seats to people travelling the same way
