What a nightmare. I bought a Black and decker cordless hammer drill in Argos 5months ago. After doing 2 minor jobs the entire chuck wobbles around making drilling a hole or driving a screw impossible. Argos said I need to speak to black and decker. I contacted them then they refused to accept my receipt from Argos, I told them that’s all they provided. They eventually said ok and said ups will collect the drill and send for repair. Waited in on the collection day and nobody came, then the next day nobody came. Contacted b&d and they said they will arrange for collection again. I hold no hope anybody will come and I’m fed up of waiting in on the off chance somebody may turn up to fit it. All of this hassle for a cheap £40 drill, I’ll never make this mistake again.
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