AWFUL EXPERIENCE.I bought two items from them through Ebay and delivery was today. Unfortunately only 1 item was delivered so I rang B&D to complain. After waiting ages listening to really bad 'music' a completely unhelpful man called David answered. He was unconcerned telling me to contact the seller through Ebay to report missing item. I informed him B&D were the seller so I was reporting to right place. He went into robot mode just repeating to report it through ebay. He refused to deal with my issue or provide his surname to complain or escalate my complaint and refused to provide CEO and head office contact details and was totally an utterly unhelpful and disinterested. I have now found CEO contact details in Slough and will be writing to complain bitterly about my terrible experience worsened by David's attitude . This is not what I expected buying from what I thought was a reputable company. However I should have checked on here first as the reviews are extremely damming and I would not have purchased from them had I known prior. My advice to you is DO NOT USE THIS COMPANY. By the way the PART ORDER THAT WAS DELIVERED WAS IN A CARDBOARD BOX LEFT OUT IN THE RAIN !!!! idiots!!!! Only gave 1 star as cannot give minus 12 I have now reported the missing item through Ebay and will keep you informed of the outcome
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