George was extremely rude on the phone. He called me 2 days after my order confirmation to tell me that the tires I ordered were out of stock finally. I was ready to go for the Kuhmo road venture (slightly more expensive), I ask him if he could price match them and he started laughing. Obviously the Nexen were the deal so I didn’t want nothing lower in quality and more expansive. I was not impressed by the service at that point. This is when George started talking over me, cutting me when I was trying to explain my point and all the issues that this back ordered situation brought to me. He was bragging his good reviews and making me feel like I was the one who made a mistake. A lot of online companies are doing great in after purchase services so don’t risk a situation like mine with these unprofessional rookies. Will never buy nothing from them.
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Blackcircles.ca is a Canadian company whose head office is in Montreal.
Our main objective is to offer our customers a level of service that is unrivalled in Canada as well as some of the most competitive prices on the market. Our customers can choose between 2 options:
Purchase tires with home delivery in 3-5 days in most cases
Purchase tires with installation: the customer chooses the garage and the appointment date and time, and we take care of the rest!See more
