Review Time
I was able to complete and pay for an order on BlackCircles.ca for an item that was later confirmed to be not in stock. At no point during checkout was there any indication that the item was backordered or unavailable.
I was only informed after payment that the product was not available. For an online retailer, accurate inventory visibility is fundamental, and this experience significantly undermined my confidence in the reliability of their ordering system.
If stock availability or lead times had been clearly disclosed before purchase, I would not have placed the order. Transparency at checkout is essential, especially for customers making time‑sensitive decisions. Based on this experience, I would be cautious about relying on inventory information shown on this website.
I was able to complete and pay for an order on BlackCircles.ca for an item that was later confirmed to be not in stock. At no point during checkout was there any indication that the item was backordered or unavailable.I was only informed after payment that the product was not available. For an online retailer, accurate inventory visibility is fundamental, and this experience significantly undermined my confidence in the reliability of their ordering system.If stock availability or lead times had been clearly disclosed before purchase, I would not have placed the order. Transparency at checkout is essential, especially for customers making time‑sensitive decisions. Based on this experience, I would be cautious about relying on inventory information shown on this website.
I purchased a wheel and tire package and they were the best price I can find. But my wheels originally were sent to the wrong address however I dealt with their customer service team, and I was helped my super team member there (Cathy Richard) which was able to quickly and professionally provide me with new shipping details and recovered my wheels. She went above and beyond in level of service. She kept me in the loop and got my wheels on delivered on time too.
Prior to purchasing my Goodyear tires from Blackcircles, I had never ordered tires online. From the search for my tire specification till I finally emptied my cart with the purchase, it was smooth sailing. They have valuable information about tire brands which helped me to make an informed decision. Most importantly, someone else had quoted a higher price for the same brand I bought from them. I saved $217 CAD by purchasing from them. My tire arrived on the third day after my order. I’m impressed with their service and array of tires. You are truly ‘Blackcircles”
This is the first time I tried Black Circles. I bought Uniroyal Tiger Paws. I priced them at a few places. They beat everyone's price. Delivery was 2 days. I called to ask a question. Customer service was knowledgeable and helpful. I will recommend Black Circles.
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Blackcircles.ca is a Canadian company whose head office is in Montreal.
Our main objective is to offer our customers a level of service that is unrivalled in Canada as well as some of the most competitive prices on the market. Our customers can choose between 2 options:
Purchase tires with home delivery in 3-5 days in most cases
Purchase tires with installation: the customer chooses the garage and the appointment date and time, and we take care of the rest!See more
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