I ordered a set of expensive Continental Extreme Contact DWS06 Plus tires 295/45R20 for my Grand Cherokee SRT. These tires cost me nearly $2200. They shipped them loose without any packaging! When I received the tires all the sidewalls were very scraped up / damaged and did not look like new tires. I complained right away to Juan, and he told me that he would do something for me, but he did NOTHING except for waste my time. The only thing they could offer me was to return them at a loss.I was really looking forward to brand new expensive tires for my Jeep, but instead I am so disappointed with what I received. I'm even MORE disappointed with the lack of customer service. How hard would it be to even put plastic wrap around the tires to protect them in transit? Another thing was that I got an email telling me to expect them a certain day. I made an appointment to get them installed, but only 3 of them turned up. I had to wait over the weekend for the 4th tire. How hard is it to ship them all at the same time? This company plays weird games, would NOT use them again.
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Blackcircles.ca is a Canadian company whose head office is in Montreal.
Our main objective is to offer our customers a level of service that is unrivalled in Canada as well as some of the most competitive prices on the market. Our customers can choose between 2 options:
Purchase tires with home delivery in 3-5 days in most cases
Purchase tires with installation: the customer chooses the garage and the appointment date and time, and we take care of the rest!See more