These folks shipped me product with a defect and refused to replace a tire that had a cut in it. I reported it within 2 days of receiving the tires. I was told to use the Road Hazard Warranty instead. Buyer beware. I am extremely disappointed.My frustration is further compounded by analysis of a single photo of a tire that is literally 2 days old (yes, I should have noticed at time of mounting and yes, is on original Toyota 2004 rim that does have some curb rash that is not co-located). I have to FIRST fix the unrepairable tire by purchasing a 5th tire and then submit to road hazard in hopes I get my money returned to me and all the requirements of the road hazard warranty are met. So much for my wonderful buying experience. I have learned my lesson. Don't buy tires over the internet and certainly not from blackcircles.ca. I am sorry, but that's my experience.You folks keep asking me to file a road hazard warranty claim and you don't even realize I can't do that until I buy a 5th tire (which is done) and receive it, install it and take pictures off the rim (as per your own process). Now I have a car I can't drive, no replacement tire (yet), and have paid out for 5 tires.
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Blackcircles.ca is a Canadian company whose head office is in Montreal.
Our main objective is to offer our customers a level of service that is unrivalled in Canada as well as some of the most competitive prices on the market. Our customers can choose between 2 options:
Purchase tires with home delivery in 3-5 days in most cases
Purchase tires with installation: the customer chooses the garage and the appointment date and time, and we take care of the rest!See more
